Thank you for shopping with us. Please read our policy carefully before making a purchase.

No Refund Policy

We do not offer refunds for any reason other than receiving a defective, damaged, or incorrect item. All sales are considered final once processed.

Defective or Damaged Items

Please inspect your order upon receipt and contact us immediately at mkshop2223@gmail.com if your item is defective, damaged, or incorrect.

• If the issue is verified, we will process a full refund to your original payment method or offer a replacement, depending on your preference.

• Claims for defective or damaged products must be made within 30 days of receiving your order.

Returns (if applicable)

To be eligible for a return (in the case of a defective or incorrect product), your item must be:

• In the same condition that you received it

• Unworn or unused, with tags, and in its original packaging

• Accompanied by a receipt or proof of purchase

To start a return, please contact us at mkshop2223@gmail.com. 

Once your return is approved, we will send you a return shipping label and instructions. Items sent back without prior authorization will not be accepted.

Non-Returnable / Non-Refundable Items

We do not accept returns or issue refunds for:

• Items that are not defective or damaged

• Perishable goods (food, flowers, plants)

• Custom or personalized items

• Personal care items (beauty products)

• Hazardous materials, flammable liquids, or gases

• Sale items and gift cards

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel your order within 14 days for any reason. However, this does not override our “no refund” policy unless the product is defective or incorrect.

Contact Us

For any return or product issue, please contact us at:
📧 mkshop2223@gmail.com

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